WhatsApp Business API
Serve customers where they already are
💰 Use the free estimator to get a cost range →The problem we solve
Customers across Africa and beyond don't download apps for every business they interact with. They use WhatsApp. A well-built WhatsApp bot handles order updates, support queries, OTP, and even payments — without an app download.
Who is this for?
- E-commerce businesses sending order updates
- Healthcare providers handling appointment booking
- Banks and fintechs sending OTP
- Any business with a high-volume customer support load
What you get
- WhatsApp Business API setup (Meta-approved)
- Custom conversation flows
- OTP and 2FA integration
- Order tracking notifications
- AI-powered FAQ handling
- Webhook security (HMAC validation)
- Analytics and conversation dashboard
Related work
Projects where we applied this service.
FinTrack Pro
Personal finance and investment tracker built for young Lagos professionals. Real-time portfolio tracking, automated savings goals, and Paystack-powered instant transfers between banks.
AgriMarket
B2B marketplace connecting smallholder farmers across 12 Nigerian states directly to bulk buyers. Eliminates 3–4 middlemen layers, with real-time price discovery and logistics integration.
HealthPay
End-to-end health insurance claims processing platform. Digitised claim submission, automated eligibility verification, and a provider portal for 40+ partner hospitals across Nigeria.
Common questions
How long does WhatsApp API approval take?
Meta's review takes 3–7 business days for most businesses. We handle the application and guide you through the verification.
Can the bot handle complex conversations?
Yes — we integrate Claude or GPT-4 for open-ended queries, with handoff to a human agent when the bot isn't confident.
What does it cost per message?
Meta charges per conversation window (24-hour sessions). Most businesses at reasonable volume pay ₦15k–₦60k/month equivalent in platform fees. We don't mark this up.
Ready to get started?
Tell us what you're building. We'll reply with a realistic scope, timeline, and Naira range within 24 hours.